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The association of satisfaction for smoking cessation support services and physician`s treatment with the success of quitting smoking in Korea
J Korean Soc Res Nicotine Tob
Published online August 21, 2019
© 2019 The Korean Society for Research on Nicotine and Tobacco.

Chanmin Lee 1, Ja-Mi Cho 1, Kyoung-Jin Kim 1, *, Eun-Jung Oh 1, Jinyoung Shin 1, Jae-Kyung Choi 1, Hyuk-Jung Kweon 1, Min-woo Jo 2, Yu-Jin Paek 3

1Department of Family Medicine, Konkuk University School of Medicine, Seoul, Korea
2Department of Family Medicine, Asan Medical Center, College of Medicine, University of Ulsan, Ulsan, Korea
3Department of Family Medicine, Hallym University School of Medicine, Chuncheon, Korea
Correspondence to: Kyoung-Jin Kim, 嫄닿뎅븰援 쓽븰쟾臾몃븰썝 媛젙쓽븰援먯떎, 슦렪踰덊샇: 05030, 쟾솕: 01027200244, 뙥뒪: 02-2030-5009, 씠硫붿씪: 20170102@kuh.ac.kr
 Abstract
Korea has a smoking cessation clinic service in public health center since 2005, which has been included in the National Health Insurance Service from 2015. This cross-sectional study used the satisfaction survey to analyze the factors affecting satisfaction, and the difference in satisfaction rates between smokers who were successful and those who were non-successful in quitting smoking.
Methods:
Among 1500 participants, 1418 answered all the satisfaction items listed in the satisfaction survey in 2016. The success and failure of smoking cessation were defined based on whether the individual smoked in the week prior to taking the questionnaire. Chi-square test was used to analyze the difference in satisfaction with smoking cessation support services and that with a physician셲 treatment. Logistic-regression analysis was used to examine the factors correlated to the satisfaction rate.
Results:
Of the 1418 people, 774 failed to quit, while 644 successfully quit smoking. The satisfaction rates of support services and physician셲 treatment were significantly higher in the success group. Multivariate analysis showed that success of smoking cessation was an independent factor that increased satisfaction with both the support services (Odds Ratio, OR 3.70; 95% Confidence Interval, CI: 2.45-5.59) and the physician셲 treatment (OR: 2.06, 95% CI: 1.44–2.96).
Conclusion:
The success of smoking cessation is an independent factor related to satisfaction with both the support service and the physician셲 treatment. The satisfaction rate differed depending on the age, sex and hypertension. Therefore, to increase the satisfaction rate, the medical staff should provide targeted treatments depending on each patient셲 characteristics.
Keywords : Smoking cessation, Satisfaction survey, National Health Insurance Service, Success, Associated factor